At AWJAX, we stand behind the quality of the products we offer. This warranty policy outlines the coverage for:
Electric/Stylish Gadgets:
New electric gadgets purchased from AWJAX come with a manufacturer’s warranty for a period of 1 year against defects in materials and workmanship. Please refer to the manufacturer’s warranty information included with your purchase for specific details and service instructions.
Digital/Downloadable Products:
Due to the nature of digital products, AWJAX does not offer traditional warranties. However, we are committed to providing customers with a satisfying experience.
Defective Downloads: If a downloadable product is corrupt or unusable upon download, please contact AWJAX customer support within 7 days of purchase. We will do our best to provide a replacement or troubleshoot the issue.
Product Functionality: Descriptions of digital products are provided to the best of our knowledge. However, AWJAX cannot guarantee compatibility with all devices or software. Please review the product description carefully before purchase.
General Warranty:
Proof of purchase (receipt or order confirmation) is required for all warranty claims.This warranty is limited to the repair or replacement of the defective product at AWJAX’s discretion.
Shipping costs associated with warranty claims may apply.
This warranty does not cover consumable items or accessories.
For warranty service, please contact AWJAX customer support through our contact page.